Summary
Overview
Work History
Education
Skills
Certification
References
Date of preparation of CV
Timeline
Generic

Bongiwe Sipho-Esihle Shongwe

Mbabane

Summary

Detail-oriented individual with exceptional project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for proactive approach to identifying and addressing issues, focusing on optimizing processes and supporting team objectives. Professional coordinator with comprehensive experience managing project protocols and ensuring compliance with regulatory standards. Skilled in data collection, analysis, and reporting, with strong ability to adapt to evolving project needs. Known for fostering team collaboration and consistently achieving project milestones. Reliable and results-driven, with keen focus on maintaining quality and efficiency in all tasks.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Study Coordinator

FHI360
10.2023 - 03.2025
  • Enhanced interdisciplinary collaboration among researchers by organizing regular team meetings and progress updates.
  • Streamlined communication between participants and research team, fostering effective collaboration and data collection.
  • Promoted a culture of continuous improvement within the research team through constructive feedback on study processes and outcomes.
  • Strengthened relationships with external partners including government officials through effective communication channels and consistent follow-through on commitments.
  • Provided comprehensive training to staff members, ensuring seamless integration into existing workflows while maintaining high-quality work standards.
  • Improved data accuracy by implementing rigorous quality control measures during data collection and entry processes.
  • Ensured regulatory compliance by meticulously maintaining documentation for study activities.

Senior Projects Manager/Clinical Research Site Coordinator

ICAP Eswatini
09.2022 - 10.2023
  • Facilitated seamless transitions between project phases by coordinating closely with various departments involved in the process flow.
  • Enhanced team collaboration through regular meetings, progress updates, and addressing concerns promptly.
  • Optimized resource allocation, ensuring efficient utilization of manpower and materials throughout the project lifecycle.
  • Cultivated a positive work environment that fostered teamwork, innovation, and creative problem-solving among team members.
  • Managed a range of research operations in alignment with NIH, NIAID, and DAIDS policies and procedures. My role involved supporting the PI/IoR in sponsor and regulator engagements, supervising CRS departmental heads including study managers, clinicians, quality and operational teams.
  • Ensured regulatory compliance by managing submissions, maintaining regulatory files, and coordinating budget development and expenditure tracking with Finance and Administration teams.


Regional Study Manager

ICAP Eswatini
01.2022 - 08.2022
  • Successfully led regional planning and execution of the Eswatini Violence Against Children Survey (VACS), funded by PEPFAR through the U.S. CDC.
  • Developed and adapted deployment plans, SOPs, training materials, and monitoring tools for field operations.
  • Managed and supported field teams throughout data collection and quality assurance processes.
  • Designed an efficient deployment plan that enabled household listing and data collection from over 7,000 households and 12,000 participants.
  • Delivered the survey within tight budget and time constraints while ensuring high data quality and adherence to protocols.
  • Played a key role in ensuring the survey’s findings are now being used to inform national child protection policies and violence prevention programs.
  • Project: Eswatini Violence Against Children Survey (VACS)

Project Manager

ICAP Eswatini
06.2020 - 01.2021
  • Led coordination of Eswatini’s COVID-19 Sentinel Surveillance Project, funded by PEPFAR through the U.S. CDC, during the peak of the pandemic.
  • Implemented surveillance across four regional hospitals and border entry points, targeting individuals aged 5+ to capture critical disease control data.
  • Developed surveillance protocols, SOPs, and data collection tools in collaboration with the Ministry of Health and EDCU.
  • Oversaw team recruitment, training, and daily field operations, ensuring smooth project rollout and adherence to protocols.
  • Introduced COVID-19 surveillance systems at sentinel sites and led site assessments to ensure readiness.
  • Facilitated stakeholder engagement and regulatory correspondence, securing IRB approvals and managing field incidents with timely corrective actions.
  • Supported the development of SITREPs and dashboards to enhance real-time decision-making and data transparency.
  • Project: Sentinel Surveillance for COVID-19 and Similar Illnesses

Study Manager

ICAP Eswatini
07.2019 - 03.2022
  • Led the implementation of SHIMS3, Eswatini’s third national HIV incidence survey, under the PHIA2 initiative funded by the U.S. Government.
  • Managed a team of over 270 staff to conduct household listing across 50,000 households and collect data from 7,000+ households and 12,000 participants.
  • Developed and implemented detailed work plans, SOPs, training materials, data systems, and lab protocols, ensuring regulatory and ethical compliance.
  • Coordinated multi-stakeholder collaboration with the Ministry of Health, IRBs, and community leaders for smooth execution of field activities.
  • Ensured data quality, operational efficiency, and protocol adherence across all phases of the survey.
  • Delivered critical data that now informs national HIV prevention policies and tracks progress toward 95-95-95 goals.
  • Project: Eswatini Population-based HIV Impact Assessment (SHIMS3 2021)

Projects Coordinator/Manager

ICAP Eswatini
07.2014 - 06.2019
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Created job files for each project and maintained current data in each file.
  • Provided technical leadership for multiple HIV and maternal-child health research projects at ICAP Eswatini over a five-year period.
  • Designed project indicators, data collection tools, and training materials to support study start-up, implementation, and monitoring.
  • Built strong partnerships with the Ministry of Health, international research teams, and implementing partners to drive project success.
  • Led the PROTECT Study using Discrete Choice Experiments to assess TB treatment preferences for children.
  • Managed the B+ Study, leveraging real-time patient feedback to improve antenatal care retention and provider-client relations.
  • Introduced routine HIV birth testing for HIV-exposed infants under the EID Project, improving early diagnosis and treatment linkage.
  • Strengthened integration of TB and reproductive health services through the TB/RMNCH Integration Project in PMTCT settings.
  • Managed two pivotal PMTCT studies—Safe Generations and Safe Generations Plus—shaping national care models for HIV-positive pregnant women.
  • Co-authored publications in BMJ Open and PLoS ONE, and presented findings at global conferences such as AIDS 2020 and CROI 2018.
  • Contributed to evidence-based policy changes and national program design through research-backed insights and project leadership.

Project Manger

activQuest
11.2012 - 04.2013
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Monitored project performance to identify areas of improvement and make adjustments.

Education

Bachelor of Arts - Environmental Management

University of South Africa
Pretoria, South Africa
04-2021

Postgraduate Diploma - Project Management

University of South Africa
Pretoria, South Africa
04-2023

MBA - Business Administration

University of The Witwatersrand
Johannesburg, South Africa
04-2026

Skills

  • Strategic project management
  • Operational efficiency
  • Proposal development
  • Multi-project coordination and oversight
  • Strong communication skills
  • Regulatory compliance
  • Stakeholder, risk and resource management
  • Process improvement and change management
  • Proficient in Microsoft Office suite
  • Research and clinical trial administration and coordination
  • Experience collaborating with multicultural teams
  • IRB submissions

Certification

  • Management Development Program, FHI360-2024
  • National Institute of Allergy and Infectious Diseases (Division od AIDS clinical trials trainings -2022)
  • HIPAA, Human Subjects Protection Training, GCP, Clinical Research Coordinator Mandatory Training, Bloodborne Pathogens/Infection Control Training, Biological Safety/Bloodborne Pathogen Refresher Training, Responsible Conduct of Research, Research with Minors, The Informed Consent Process, Conflict of Interest for PHS Researchers, COVID-19 Safety Training. (Columbia University trainings - 2018-2023)
  • International Leadership Academy (2006): Texas Christian University; U.S.A, International Leadership Academy

References

  • Anita, Hettema, Project Director at FHI360 in Eswatini, email: ahette.hettema@gmail.com, cell: +268 76751498
  • Dr Ruben Sahabo, Country Director, ICAP at Columbia University in Eswatini, email: rs2462@cumc.columbia.edu, cell: (+268) 7602 3012
  • Dr Arnold Mafukidze, Georgetown University Technical Director of Strategic Information, email: atmafukidze@gmail.com, Cell: (+268) 7693 1768

Date of preparation of CV

May 2025

Timeline

Study Coordinator

FHI360
10.2023 - 03.2025

Senior Projects Manager/Clinical Research Site Coordinator

ICAP Eswatini
09.2022 - 10.2023

Regional Study Manager

ICAP Eswatini
01.2022 - 08.2022

Project Manager

ICAP Eswatini
06.2020 - 01.2021

Study Manager

ICAP Eswatini
07.2019 - 03.2022

Projects Coordinator/Manager

ICAP Eswatini
07.2014 - 06.2019

Project Manger

activQuest
11.2012 - 04.2013

Bachelor of Arts - Environmental Management

University of South Africa

Postgraduate Diploma - Project Management

University of South Africa

MBA - Business Administration

University of The Witwatersrand

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Bongiwe Sipho-Esihle Shongwe