Zinhle Zitha
Mbabane,HH
Summary
Dynamic insurance broker with proven expertise at Zanton Insurance Brokers in policy analysis and risk assessment. Adept at consulting clients to tailor insurance solutions, enhancing client satisfaction through exceptional communication skills. Recognized for maintaining meticulous records and driving successful claims processing, contributing to a streamlined operational workflow.
Industrious Insurance Broker prepared to leverage many years' experience to take on dynamic role with room for growth and advancement. Enthusiastic about maximizing revenues with deep knowledge of available insurance products and effective closing strategies.
Overview
5
5
years of professional experience
2021
2021
years of post-secondary education
1
1
Certification
Work History
Insurance Broker
Zanton Insurance Brokers
Mbabane, Eswatini
05.2024 - Current
- Consulted clients to identify insurance needs and recommend suitable policies.
- Prepared and submitted insurance applications on behalf of clients.
- Analyzed client information to assess risk and coverage requirements.
- Maintained accurate records of client interactions and transactions in systems.
Waitress Trainee
Curiosity
Johannesburg , Gauteng
09.2022 - 01.2023
- I met different nationalities from different countries. I found that interesting as I got to improve my communication skills and provide the best service.
- Maintained cleanliness and organization of dining area and tables.
- Maintained a professional attitude while working in a fast-paced environment.
Waitress Trainee
Capella
Witbank , Mpumalanga
01.2021 - 05.2022
Education
Pro- Learning High School
Manzini , ManziniSkills
- Policy analysis
- Risk assessment
- Claims processing
- Client consultation
- Communication skills
- Sales marketing
Languages
English
First Language
Siswati
Proficient (C2)
C2
English
Proficient (C2)
C2
Zulu
Advanced (C1)
C1
Certification
- Fundamentals of Insurance Brokers
- Introduction to Compliance and Risk Management
- Diploma in Interior designs
- Human Resources Systems and Processes
- Travel and Tourism Management
- Visual and Graphic designs
Timeline
Insurance Broker
Zanton Insurance Brokers
05.2024 - Current
Waitress Trainee
Curiosity
09.2022 - 01.2023
Waitress Trainee
Capella
01.2021 - 05.2022
Pro- Learning High School
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