Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Personal Information
Timeline
Volunteer
Thokozani Motsa

Thokozani Motsa

HR Professional
Manzini, Swaziland

Summary

Highly accomplished HR Professional with remarkable and progressive experience in human resources management within fast-paced corporate environment. Proven track record in talent acquisition, employee relations, performance management, and HR policy development. Demonstrated expertise in implementing strategic initiatives to drive organizational growth and employee engagement. Skilled in cultivating productive relationships across all organizational levels to foster a positive work culture and enhance operational efficiency. Adept at managing full-cycle recruitment processes and ensuring compliance with employment laws and regulations.

Overview

10
10
years of professional experience
1
1
Certification

Work History

HR Officer

Logico Unlimited
08.2023 - Current
  • Assisted the HR Team with preparation of HR documents & correspondence for new appointments, promotions, confirmation of employment, salary increases and termination letters and any other administrative support.
  • Assisted with contracts, registering of new employees and terminating employees, and general maintenance of electronic employee data.
  • Assisted with recruitment, onboarding, and exit processes to include recording and summarizing applications received in preparation for shortlisting.
  • Schedule interviews and participate as required.
  • Completed reference checks and other background checks that are conducted.
  • Assist with the maintenance and preparation of employee files both electronic and hard copy, ensuring that all information is accurate and current.
  • Assisted with facilitation of IR matters as required.
  • Prepared minutes for meetings and disciplinary hearings as required.
  • Assisted with preparation of content for newsletters and other internal marketing communication.
  • Facilitated the ordering and distribution of uniform and PPE, ensuring compliance with policy, and maintaining records as required.
  • Facilitated implementation of the employee wellness programme, and provide input into its continuous improvement.
  • Facilitated preparation of internal marketing communication and newsletters.
  • Assisted with completion of activities in support of ESG objectives, and provide input into new projects than can be initiated in relation to ESG.
  • Responsible for the performance management function for the organisation.
  • Organized and communicated with managers on the performance management requirements and utilize the system to feed KPIs for each individual for reviews.
  • Assisted managers on how best they can drive better performance within their teams.
  • Formulated templates to efficiently contract performance to drive high performance within the organisation.
  • Developed learning and development strategies to drive people development to meet the overall business performance objectives.
  • Provided input into the development of training and development plans and programmes and lead the implementation of these.
  • Implemented and maintain the learning and development strategy in line with business objectives.
  • Provided input into the development of the training budget, and administer spending against the departmental budget.
  • Prepared induction material and conduct new hire orientation and onboarding in conjunction with the People Coordinator.
  • Developed and implement training-related frameworks, policies and procedures.
  • Conducted training needs analysis.
  • Implemented and manage delivery of leadership, management and supervisory development programs in line with the strategic objective.
  • Developed and coordinate mentorship programs and learnerships.
  • Developed and manage the company induction/onboarding program.
  • Managed the implementation and coordination of learning and development events.
  • Applied learning theories/models, benchmark best practices/trends, and maintain knowledge of cutting-edge approaches including E-Learning to deliver learning solutions that drive impact.
  • Compile and submit training and development reports.
  • Identification and appointment of service providers.
  • Create, further develop, and organize educational materials such as manuals and multimedia visual aids.
  • Coach managers, supervisors and others involved in employee development efforts, ensuring that development plans are effectively implemented.
  • Streamline communication to ensure employees have knowledge of training and development events and resources.
  • Evaluate and measure results of all completed training.
  • Facilitate and coordinate the performance management process establishing career goals, performance development plans and providing input into succession planning.
  • Maintain awareness of best practice and trends, and provide input into the continuous improvement of L&D practices in the organization.
  • Provide input into the development of HR plans and budgets.
  • Ensure proper record keeping of all documentation of the processes, and evidence of training undertaken.
  • Served as a point of contact for employee grievances, disputes, and disciplinary actions.
  • Assisted in negotiations and discussions between management and labor unions or employee representatives.
  • Assist in developing and implementing policies related to industrial relations and employee conduct.
  • Ensure policies are aligned with legal requirements and organizational objectives.
  • Monitored and ensured compliance with labor laws, regulations, and collective bargaining agreements.
  • Kept abreast of changes in labor legislation and advise management on implications for the organization.
  • Mediate conflicts and disputes between employees, departments, or management levels.
  • Implement strategies to prevent and address potential labor relations issues proactively.
  • Promote positive employee relations and foster a productive work environment.
  • Implement initiatives to enhance employee morale, satisfaction, and retention.
  • Maintain accurate records of labor relations activities, grievances, and resolutions.
  • Prepare reports and presentations on industrial relations trends and outcomes for management review.

Human Resources Intern

The Fridge Factory
Matsapha
02.2022 - 06.2022
  • Assisted in posting job openings, screening resumes, and scheduling interviews.
  • Participated in interviewing and selection processes under the guidance of HR professionals.
  • Supported the maintenance of employee records and HR databases.
  • Assisted in preparing HR-related documents, such as employment contracts and HR policies.
  • Assisted in coordinating new hire onboarding activities, including paperwork and orientation sessions.
  • Supported offboarding processes by ensuring proper documentation and exit interviews are conducted.
  • Responded to employee inquiries and provide support on HR-related issues.
  • Assisted in organizing employee engagement activities and events.
  • Participated in disciplinary hearing from preparations to conclusion of the process.

Learning & Development Coordinator

Adventures in Mission
01.2015 - 07.2023
  • Coordinated and scheduled training sessions, workshops, and other learning activities.
  • Assisted in the logistics of training programs, including venue booking, participant registration, and materials preparation.
  • Facilitated training as per guide to achieve training objectives.
  • Collaborated with subject matter experts to develop training materials and resources.
  • Edit and format training content to ensure clarity, consistency, and effectiveness.
  • Collected training feedback and evaluation data from participants and trainers.
  • Prepared reports and analyze data to measure the effectiveness of training programs.
  • Assisted in identifying training needs and gaps through assessments and consultations with managers and HR partners.
  • Provided recommendations and implemented development solutions aligned with organizational goals and employee career paths.
  • Ensure compliance with training requirements and certifications mandated by industry standards or regulatory bodies.
  • Maintain accurate records and documentation related to training activities and participant attendance.

Education

Bachelor of Commerce Honours - Human Resource Management

MANCOSA
01.2023

Bachelor of Commerce - Human Resource Management

MANCOSA
01.2021

SGCSE Certificate - undefined

Mkhuzweni High School
01.2010

Skills

  • Communication & Interpersonal Skills
  • Strong Attention to Detail
  • Problem Solving and Decision-making
  • Microsoft Office Suite
  • Sage 300 People
  • Grievance Handling

Certification

  • Vumillia Africa, Problem Solving and Decision, 2025-01-01
  • Business Eswatini, Grievance, Discipline Handling and Conducting Fair Appeal Hearings, 2024-01-01
  • Operation Mobilization (Zambia), International Sports & Leadership Development, 2015-01-01

Affiliations

Institute of People Management (IPM) - Eswatini

Personal Information

Nationality: Swati

Timeline

HR Officer

Logico Unlimited
08.2023 - Current

Human Resources Intern

The Fridge Factory
02.2022 - 06.2022

Learning & Development Coordinator

Adventures in Mission
01.2015 - 07.2023

Bachelor of Commerce Honours - Human Resource Management

MANCOSA

Bachelor of Commerce - Human Resource Management

MANCOSA

SGCSE Certificate - undefined

Mkhuzweni High School
Thokozani MotsaHR Professional