Thandekile Phiri
Mbabane
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within the financial services industry. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Looking to acquire physical skills to merge with my soft skills for an ultimate managerial position in the industries.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Consultant
Oracle Life Ltd
Mbabane
2022.03 - Current
- solicite group business from employers for retirement scheme..
- Responded to telephone and in-person requests for information on long term insurance products.
- Followed up with existing customers to provide additional support and assisting clients wanting to cede their policy.
- Maximized customer retention by resolving issues quickly.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.(client referrals)
Loan Officer
Select Management
MANZINI
2019.10 - 2022.08
- Submitted loan applications to underwriter for verification and recommendations.
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Recommended loan approvals and denials based on customer loan application reviews.
- Maintained strict confidentiality of bank records and client information.
- Drafted MOUs for companies for their employees to get preferential rates and higher loan amounts.
- cultivated relationships withing the private sector for the private sector.
Executive Direct Sales Agent
Liberty Life Swaziland
Manzini
2021.06 - 2022.03
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Met customers in homes and businesses to discuss and demonstrate products.
- closed deals for long term insurance products within the affluent market
- Put together sales proposals and pitched to groups and individuals.
- achieved an impressive monthly annual premium indicator in my group.
Sales Representative
macmillan Education Swaziland
Matsapha
2018.05 - 2019.01
- Increased sales by offering advice on purchases and promoting additional products to schools and booksellers.
- Regular site visits to schools and booksellers to check on stock and update them on new releases.
- Retained excellent client satisfaction ratings through outstanding customer relationship management.
- Familiarized myself with the warehouse, and helped pick orders and analyze material available for the schools to absorb.
- Attended annual events,World Book, World Read Aloud Day,Mother tongue day at schools and erected branding for the company.
Swift Payments Officer
Nedbank ltd Swaziland
Matsapha
2016.10 - 2017.12
- transimitted high value monies beyond E1M to South Africa and local.
- facilitated standing instructions of sweeping arrangements for clients in the SME Sector.
- Executed and initiated standing instructions for individual clients
- perfomed reconciliation for unpaid debit orders and unclaimed balances suspense accounts.
- ensured proper filing of client instructions on the efiling system and on the physical storage , for easy storage and retrieval.
Education
Bachelor of Science - Commerce(MARKETING)
University of Swaziland
Matsapha10.2016
Skills
- Customer Traffic Management
- Supplier Liaison
- Registration Paperwork
- Industry Trends
- Privacy and Confidentiality
- Outreach Initiatives
- Product and Service Knowledge
- Consultative Selling Techniques
- Maintaining Clean Work Areas
- Referral Generation
- Automotive Insurance
- Persuasive Negotiations
Certification
- Licensed Sales Agent -Jul 2022 - June2023
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Sales Consultant
Oracle Life Ltd
2022.03 - Current
Executive Direct Sales Agent
Liberty Life Swaziland
2021.06 - 2022.03
Loan Officer
Select Management
2019.10 - 2022.08
Sales Representative
macmillan Education Swaziland
2018.05 - 2019.01
Swift Payments Officer
Nedbank ltd Swaziland
2016.10 - 2017.12
Bachelor of Science - Commerce(MARKETING)
University of Swaziland
- Licensed Sales Agent -Jul 2022 - June2023
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