Motivated final-year Public Relations student with solid experience in communications, customer service, and team coordination. Currently interning as a Communications Specialist at 365 Emerge, where I develop content and support engagement strategies. Seeking to bring my communication, organizational, and client-handling skills into a customer service role.
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- Create and schedule engaging content across digital platforms.
- Support communications campaigns and media outreach.
- Assist with planning and implementation of branding strategies.
- Monitor social media engagement and provide customer response support.
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- Maintained office filing systems and prepared tender documentation
- Handled client calls and managed inquiries professionally
- Supported daily operations and maintained a clean, organized workspace
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- Trained and supervised staff while ensuring compliance with company policies
- Handled customer complaints and ensured service satisfaction
- Oversaw stock control using the FIFO system
- Conducted market research to improve product offerings
- Prepared orders and maintained cost-effective inventory
- Strong verbal & written communication
- Social media & content creation
- Customer service & client handling
- Crisis communication & brand reputation
- Administrative support & data entry
- Time management & team collaboration