Sizwe Senzo Mhlanga
Mbabane,HH
Summary
Detail-oriented financial professional with extensive experience in enhancing operational efficiency and accuracy within banking and accounting sectors. Skilled in audit preparation, financial analysis, and regulatory compliance, with a proven ability to collaborate effectively across departments to achieve organizational goals.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Business Performance Officer - Personal and Private Banking (PPB)
Standard Bank Eswatini
Mbabane
01.2021 - 04.2024
- Conducted detailed financial analysis to identify trends, recommending strategies that supported revenue growth in Personal and Private Banking.
- Collaborated with cross-functional teams to implement budget controls, optimizing resource allocation and enhancing financial management across banking units.
- Analyzed variance reports and provided actionable insights to senior management to improve financial outcomes.
- Monitored and ensured accuracy of financial transactions within personal and private banking divisions to support audit readiness.
- Assisted in the preparation of financial statements and reports specific to personal and private banking portfolios.
- Enhanced customer satisfaction by addressing and resolving complex financial service queries related to personal banking products.
- Prepared comprehensive audit documentation and liaised with external auditors to ensure compliance and timely completion of audits.
- Supported the implementation of regulatory compliance measures to safeguard banking operations and customer assets.
Accounts Payable Officer
Standard Bank Eswatini
Mbabane
01.2021 - 12.2021
- Processed and verified invoices, purchase orders, and expense reports to ensure accuracy and compliance with company policies.
- Cultivated vendor relationships to swiftly resolve payment discrepancies and strengthen business partnerships.
- Managed vendor relationships to resolve payment discrepancies and maintain positive business partnerships.
- Facilitated month-end closing by preparing accounts payable schedules and compiling supporting documentation.
- Conducted regular audits of vendor statements and payment records to detect and rectify discrepancies promptly.
- Utilized accounting software to accurately record and track accounts payable transactions, ensuring data integrity and compliance with accounting standards.
- Executed regular audits of vendor statements and payment records to identify and correct discrepancies efficiently.
Reconciliations Officer
Standard Bank Eswatini
Mbabane
06.2018 - 12.2020
- Performed detailed reconciliations of Nostro and Vostro accounts to ensure accuracy and resolve discrepancies in interbank transactions.
- Conducted comprehensive card transaction reconciliations to verify payment records and support timely financial reporting and fraud detection.
- Collaborated with finance and operations teams to investigate and resolve reconciliation variances, ensuring accuracy and integrity of accounts.
- Coordinated with internal departments to verify and rectify transactional errors affecting account balances.
- Produced monthly reconciliation reports detailing findings and status of outstanding items for management review, facilitating informed decision-making.
- Executed reconciliations for Value Added Services (VAS) accounts, including MTN, EEC, Eswatini Mobile, DSTV, and ESWSC, to ensure accurate financial reporting.
- Assisted in developing and implementing reconciliation procedures, streamlining processes and minimizing errors.
Customer Service Consultant
Standard Bank Eswatini
Matsapha
05.2015 - 05.2018
- Attend to customers promptly and where necessary refer the customer to the correct department.
- Attended to customers promptly, ensuring effective referrals to appropriate departments as needed.
- Assist customers with self-service banking by providing demonstrations and assisting customers with Internet and cellphone banking.
- Assisted customers with self-service banking, providing demonstrations and support for Internet and cellphone banking.
- Refer queries that cannot be resolved within the customer problem resolution time frame to the appropriate department.
- Maintain a high level of integrity and ethical standards.
- Understand and manage the risk associated with handling out and control of chequebooks, transaction cards and customer statements.
- Ensure that all required controls are in place to minimize the risks associated with processes performed in the service consulting area.
- Attended to stop order payments and stop orders according to laid down policies and procedures.
- Issue automated teller machine (ATM) cards and personal identification number (PIN) codes.
Accounts Payable Intern
Eswatini Revenue Services
Mbabane
06.2013 - 07.2013
- Captured all receipts and payments to ensure accurate financial records.
- Conducted monthly bank reconciliation to ensure account accuracy.
- Bank reconciliation.
- Advance issuance and reconciliation.
- Purchase order invoice and returns preparation.
- Executed Accounts Payable reconciliation to verify transaction accuracy.
- Addressed supplier issues by facilitating communication and resolving concerns promptly.
- Managed fixed assets recognition by tracking acquisitions and disposals accurately.
- Created prepayment projections to manage cash flow and budget effectively.
- Performed accruals projection to align expenses with the appropriate accounting periods.
Education
Bachelors Degree - Accounting and Finance
University of Swaziland
MbabaneSwaziland/International General Certificate of Secondary Education (SGCSE/IGCSE) -
KaBoyce High School
Mbabane 05.2004 - 12.2009
Skills
- Financial Reporting
- Financial Statement Preparation
- Financial Forecasting
- Budget Management
- Financial Compliance
- Audit Coordination
- Account Reconciliation
- Risk Management
- Financial Modeling
- SAP
- Accounting Software Proficiency
- Microsoft Office
- Problem Solving
- Team Collaboration
Certification
- Excel Fundamentals - Formulas for Finance, 01/01/24
- Analyzing Growth Drivers & Business Risks, 01/01/24
- Corporate Finance Fundamentals, 01/01/24
Personal Information
- Date of Birth: 12/26/88
- Gender: Male
- Nationality: Swazi
- Place of Birth: Mbabane Government Hospital
References
- Quaynor Rasford, Standard Bank Eswatini, Mbabane,+268 7602 9174, Ransford.Quaynor@stanbic.com
- Temhlanga Mdluli, Eswatini Sugar Association, Mbabane, +268 7676 2916
- Nokukhanya Nkonde, Standard Bank Eswatini, Mbabane, +268 7802 1909, Nokukhanya.Mazibuko@stanbic.com
- Welile Zanele Dlamini, Standard Bank Eswatini, Matsapha, +268 7602 4878, Welile.dlamini@stanbic.com
- Denise McFadden, Standard Bank Eswatini, Matsapha, +268 7613 0998, mcfaddend@stanbic.com
Hobbies and Interests
- Photography
- Farming
- Music
- Puzzle Solving
- Traveling
- Technology
- Swimming
- Cycling
Drivers License - Class Of M V
E
Languages
English
Proficient
C2
SiSwati
Proficient
C2
Timeline
Business Performance Officer - Personal and Private Banking (PPB)
Standard Bank Eswatini
01.2021 - 04.2024
Accounts Payable Officer
Standard Bank Eswatini
01.2021 - 12.2021
Reconciliations Officer
Standard Bank Eswatini
06.2018 - 12.2020
Customer Service Consultant
Standard Bank Eswatini
05.2015 - 05.2018
Accounts Payable Intern
Eswatini Revenue Services
06.2013 - 07.2013
Swaziland/International General Certificate of Secondary Education (SGCSE/IGCSE) -
KaBoyce High School
05.2004 - 12.2009
Bachelors Degree - Accounting and Finance
University of Swaziland