Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Sibusiso Gama

Mbabane,SZ

Summary

My professional career spans over 27 years in the banking sector as well as Information Technology Industry. I have mostly been involved in public administration working for the Ministry of Information Technology and Communications. I am currently working for the Royal Science and Technology part as National Data Center Head managing a staff of 120 people. As the head of the National Data Center I have been able to setup a data centre with 66 Racks to provide cloud computing for both the public and private sector. I have been able to lead a team to implement this national project with a budget of over E500 million and ensuring that it is operating. I have setup the governance structure and business processes of the national data centre ensuring that all personnel are aligned to their roles and responsibilities. The position of National Data Center Head is versed in monitoring, evaluating and maintaining computer systems and networks. I bring to industry excellent communication and problem-solving skills illustrated over 20-year industry career of hard-working with strong organizational skills. I believe in achieving company goals through exceptional planning and prioritization.

On a technical level, I have accomplished various projects while working for the Eswatini Government. These includes the development of an encryption tool for Electronic Funds Transfer for Swaziland Government Treasury to strengthened the security of the Government financial processes. This solution uses the Advanced Encryption Standard (AES) tool to encrypt files sent to the Central bank for payments of suppliers. This ensures that the file is not tempered while on transit to the bank. Link encryption is used on the client side where the encryption is started on layer 3 and sent to the bank

I have been working on the mainframe environment for the Eswatini Government for more than 20years and in the process I developed an integration tool for Swaziland Government mainframe system (ADABAS) and AFIS oracle platforms. This is a java tool that manipulates an oracle environment and create an XML file with the data to be sent through to the mainframe ADABAS database. A schedule job is scheduled to run at regular intervals to fetch the data from the Oracle DB and the XML elements are extracted and sent to the mainframe.

I further successfully led a project team that installed Automated Fingerprint Identification System (AFIS) enhancements that enabled the AFIS users to utilize electronic enrolment of fingerprints. The project was challenging as it touched on the integrity of the AFIS solution which is a specialized fingerprint identification used by Police and Home Affairs and the team had to ensure that the enhancements passed all tests (unit, integration and regression) without error. This project had no room for error and its successful implementation ensured that that Swaziland Government realized significant returns within a shorter period.

Overview

27
27
years of professional experience

Work History

National Data Center Head

Royal Science and Technology Park
Mbabane , Eswatini
2015.11 - Current
  • Managed staff of 120 people
  • Attended management meetings to develop new initiatives for centre.
  • Conducted evaluations to improve process of centre.
  • Collected data to evaluate analyze information for research projects.
  • Drafted proposals to request for funding of new projects.
  • Formulated financial statements to examine revenue.
  • Reviewed applications to determine eligibility and acceptance of applicants.
  • Developed projects to promote research and education.
  • Communicated with organizations and departments to develop new projects.
  • Liaised with external relations to coordinate fundraising activities.
  • Submitted periodic reports to inform management regarding status and progress of centre projects.
  • Organized events and activities to enhance projects.
  • Liaised with senior management and provided ongoing reports to share business performance.
  • Planned medium to long-term business targets to optimize company performance and growth.

Senior Database Administrator

Government Computer Services
Mbabane , Eswatini
2008.08 - 2015.10
  • Managed over 30 databases i.e. mainframe, SQL
  • Built databases and table structures using database tools for web applications.
  • Resolved performance issues quickly through accurate root cause identification.
  • Researched and integrated new database management tools to meet changing needs.
  • Wrote queries using SQL to retrieve, build, delete or update information in database.
  • Enforced security and integrity controls to prevent breaches, loss and damage.
  • Architected new databases, tables and dictionaries for project-specific requirements.
  • Diagrammed database designs and wrote descriptive documentation.
  • Maintained legacy databases and assisted with migrations to new systems.
  • Kept database balanced and performing optimally with regular maintenance.
  • Devised processes to handle ETL needs and eliminate bottlenecks.
  • Executed tests at different stages of design and production to validate, debug and improve code.
  • Estimated resources required for deployment and helped project managers define structures.
  • Established database access and usage policies and procedures for managing each.
  • Set naming conventions to define and standardie databases.
  • Trained and mentored junior database personnel to share best practices and standardise strategies.

Database administrator

Government Computer Services
Mbabane , Eswatini
2004.01 - 2008.07
  • Improve database resiliency by 10% every year
  • Built databases and table structures using database tools for web applications.
  • Resolved performance issues quickly through accurate root cause identification.
  • Kept database balanced and performing optimally with regular maintenance.
  • Organized planning, connection and deployment for data warehouse systems.
  • Wrote queries using SQL to retrieve, build, delete or update information in database.
  • Estimated resources required for deployment and helped project managers define structures.
  • Established database access and usage policies and procedures for managing each.
  • Diagrammed database designs and wrote descriptive documentation.

Computer Programmer

Government Computer Services
Mbabane , Eswatini
1997.02 - 2003.11
  • Manage over 1000000 lines of code
  • Worked closely with clients to establish problem specifications and system designs.
  • Stress-tested server code to validate code changes.
  • Drafted comprehensive reports to document bugs, design flaws and fixes implemented.
  • Designed intuitive graphical user interfaces to improve product usability.
  • Researched, designed and implemented scalable applications for information storage and manipulation.
  • Updated documentation with project deviations to capture changes.
  • Implemented code fixes and enhancements for inclusion in future releases and patches.
  • Implemented Search Engine Optimisations to improve search results and ease of access to information.
  • Created databases, data entry systems, web forms and other applications for diverse uses.
  • Evaluated potential software products from system requirements and created prototypes to showcase features.
  • Built databases and table structures using database tools for web applications.
  • Built, tested and deployed scalable and modular software products.
  • Created applications in different architectures for various industrial uses.

Bank Clerk

Ewatini Bank
Mbabane , Eswatini
1997.02 - 2003.10
  • Managed cash deposits and withdrawals, conducting daily cash counts.
  • Processed numerous payments with exceptional accuracy, resulting in satisfied customers and accurate finances.
  • Followed internal processes to help resolve compliance issues.
  • Attend to all client enquiries
  • Reconcile client accounts to correct balances in passbook and system.
  • Provide telephonic support to more than 1000 clients per day

Education

Master of Business Administration - Business Administration

North West University
Potchefstroom
02/2021 - 11/2022

Post Graduate Diploma in Business Administration - Business Administration

University of South Africa
South Africa
02/2019 - 11/2020

Honors in Computing - Information Technology

University of South Africa
South Africa
02/2017 - 11/2019

Bachelors - Information Technology

University of South Africa
South AFrica
02/2014 - 11/2015

Certificate - IT Auditing

University of South Africa
South Africa
01/2014 - 12/2014

Diploma - Information Technology

Tshwane University of Technology
South Africa
02/2010 - 11/2012

Higher Diploma - Accounting

Association of Accounting Technicians
Eswatini
01/1997 - 12/1998

Skills

Professional Skills

  • Business Administration
  • Cost estimation and budgeting
  • Strategic planning and review
  • Application Development


Personal Skills

  • Leadership
  • Critical-thinking
  • Problem-solving
  • Oral and written communication
  • Time Management

Languages

English
Fluent

Additional Information

References


1. Mr Khetsimphilo Dlamini

Royal Science and Technology Park

Nokwane, Matsapha

Mobile:+268 7606 3766

Email: khetsimphilod@rstp.org.sz


2. Dr Andile Metfula

Royal Science and Technology Park

Nokwane, Matsapha

Mobile:+26876347583

Email:asmetfula@gmail.com

Timeline

National Data Center Head

Royal Science and Technology Park
2015.11 - Current

Senior Database Administrator

Government Computer Services
2008.08 - 2015.10

Database administrator

Government Computer Services
2004.01 - 2008.07

Computer Programmer

Government Computer Services
1997.02 - 2003.11

Bank Clerk

Ewatini Bank
1997.02 - 2003.10

Master of Business Administration - Business Administration

North West University
02/2021 - 11/2022

Post Graduate Diploma in Business Administration - Business Administration

University of South Africa
02/2019 - 11/2020

Honors in Computing - Information Technology

University of South Africa
02/2017 - 11/2019

Bachelors - Information Technology

University of South Africa
02/2014 - 11/2015

Certificate - IT Auditing

University of South Africa
01/2014 - 12/2014

Diploma - Information Technology

Tshwane University of Technology
02/2010 - 11/2012

Higher Diploma - Accounting

Association of Accounting Technicians
01/1997 - 12/1998
Sibusiso Gama