Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Philile Hlophe

Mbabane

Summary

i am a professional Customer Service Representative with over four years experience in handling multi national clients. my unique professional experience stems from years of providing excellent customer support, creative problem solving and building customer loyalty.

Overview

8
8
years of professional experience

Work History

Sales Representative

Eswatini Mobile
Nhlangano
02.2020 - 03.2024
  • Identify customers needs.
  • Pitching relevant products or services.
  • Ensuring that my clients have a positive experience from start to finish.
  • Emphasize the features of the products to highlight how they solve customers problem.
  • Answer questions about the product.

Receptionist Administrator

Tibiyo Properties
Mbabane
04.2018 - 01.2020

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Perform Administrative duties.

Manage finances.

Answered incoming calls, directing clients to individuals addressing specific needs.

Secretarial Tutor

Workers College
Mbabane
01.2016 - 11.2017

Scheduling events.

Performing administrative duties.

Managing the front desk.

Education

Diploma in Business Administration - Business Administration

Gwamile Vocational And Commercial Training Institu
Eswatini
08.2012

High School Diploma -

Mbabane Central High School
Eswatini
12.2006

Skills

  • Account Servicing
  • Strong Customer Service
  • Exellent communication skill
  • Problem solving
  • Patient and coppassionate
  • Computer literacy

Languages

Siswati, English
Native language
English
Beginner
A1

Additional Information

References

*Mr Roger Mtsweni

Eswatini Mobile - Supervisor

79011577

*Mrs Colly Magongo

Tbiyo Properties - Accountant

76173525

*Ms Zandile Dlamini

Workers College - Administrator

76544820

Timeline

Sales Representative

Eswatini Mobile
02.2020 - 03.2024

Receptionist Administrator

Tibiyo Properties
04.2018 - 01.2020

Secretarial Tutor

Workers College
01.2016 - 11.2017

Diploma in Business Administration - Business Administration

Gwamile Vocational And Commercial Training Institu

High School Diploma -

Mbabane Central High School
Philile Hlophe