Nonhlanhla Goodness Maziya
Mbabane
Summary
Entry-level information technology professional versed in website development and skilled in C# and C++. Sets up hardware, software and networks to meet company specifications. Friendly and upbeat team player. Trained in technical support and infrastructure management. Knowledgeable about supporting users with in-person and remote assistance. Quality-driven and self-motivated individual with a superior work ethic and diligent nature.
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
4
4
years of professional experience
Work History
Sales Advisor
Liberty Life Swaziland
Mbabane, Eswatini
08.2017 - 12.2018
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Analyzed market trends and customer feedback to identify areas for potential growth or improvement.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Delivered engaging sales presentations tailored specifically towards individual client needs, demonstrating a deep understanding of their business and industry.
Receptionist
Optimal Insurance Brokers
Mbabane, Eswatini
04.2015 - 02.2017
- Handled cash transactions and maintained sales and payments records accurately.
- Reduced incoming call response time by implementing an effective call routing system.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Resolved customer problems and complaints.
Education
No Degree - Business Information Technology
Limkokwing University of Creative Technology
Mbabane, Eswatini11.2024
Skills
- Interpersonal communication skills
- Cross-selling services
- Network development
- Networking
- Excellent Communication
- Microsoft Word
- Systems Architecture Analysis
- Teamwork and Collaboration
- Data Management
- Business Analysis
Timeline
Sales Advisor
Liberty Life Swaziland
08.2017 - 12.2018
Receptionist
Optimal Insurance Brokers
04.2015 - 02.2017
No Degree - Business Information Technology
Limkokwing University of Creative Technology