Nokuthela Xulu
Mbabane
Summary
Proactive Receptionist Administrator with a proven track record at Tambankulu Estates-Tongaat Huletts, excelling in reception management and customer service. Mastered multi-line phone operation and file organization, enhancing office efficiency and visitor satisfaction. Demonstrated ability to streamline appointment setting processes, significantly improving operational flow.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Digital Marketing Intern
Puritans Irons Investments
Moneni
07.2020 - 11.2023
- Created engaging content for Pinterest, Facebook, and Instagram.
- Prepared weekly updates and reports to track growth and success rates of marketing campaigns.
- Designed and presented social media campaign ideas.
- Tracked social media trends and adapted to attract target follower demographic.
Receptionist Administrator
Tambankulu Estates-Tongaat Huletts
Tambankulu Estates
02.2011 - 06.2012
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
Education
Bachelor Of Commerce - Human Resources Management
University of South Africa
South Africa Skills
- Reception Management
- File Organization
- Multi-line phone operation
- Appointment Setting
Certification
Grade 12(IEB)
Diploma in French Education
Timeline
Digital Marketing Intern
Puritans Irons Investments
07.2020 - 11.2023
Receptionist Administrator
Tambankulu Estates-Tongaat Huletts
02.2011 - 06.2012
Bachelor Of Commerce - Human Resources Management
University of South Africa