Musa Sydney Shongwe
Mbabane
Summary
Visionary executive with extensive experience in strategic planning and implementation across oil, gas, water, sanitation, and FMCG sectors. Proven track record in ISO management systems, project management, and risk management, successfully leading organizations through change and development. Strong leadership and coaching abilities, complemented by excellent interpersonal skills that foster effective relationships. Demonstrated expertise in decision-making, negotiation, operational excellence and organizational communications, ensuring successful outcomes in all initiatives.
Overview
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1
Language
1
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Certification
27
27
years of professional experience
Work History
Acting General Manager - Operations
Eswatini National Petroleum Company (ENPC)
02.2026 - Current
- Led the construction of the Strategic Oil Reserve Facility, a USD 300 million project funded by the EXIM Bank of China (Taiwan), project execution ahead of schedule (20% by end of July 2026 against a target of 16.9%).
- Managed the budget for the project, including evaluation of claims certificates against project schedule and timely payment of service providers.
- Developed and managed the strategic oil reserve facility project risk register.
- Led and drove the Operations Department strategy in support of the enterprise strategy.
- Managed the supply chain of the LPG business, responsible for negotiations, securing of suppliers, logistics management and delivery to customer sites.
- Optimized product sourcing and logistics to reduce LPG business costs by 20% in 2025/26.
- Managed the Phephile Gas inventory to ensure optimal stockholding volumes.
- Directed Quality, Safety & Environment functions alongside the testing laboratory.
- Managed implementation and maintenance of ISO management systems.
- Provided updates, advice, and reports to CEO and Board.
General Manager - Strategy & Communications
Eswatini National Petroleum Company (ENPC)
06.2022 - Current
- Led development and implementation of organizational strategy and business strategies.
- Created and maintained processes promoting innovation, effectiveness measurement and change management.
- Led the development and introduction of ENPC’s first product, LPG packaged in composite cylinder (Phephile Gas), which started generating profit within 2 years of establishment and continues to attract new customers to use LPG.
- Led the development of ENPC’s fuel trading business, which is scheduled to commence in 2027.
- Developed and managed the strategic oil reserve facility’s stakeholder management programme.
- Directed Quality, Safety & Environment functions alongside the testing laboratory.
- Managed implementation and maintenance of ISO management systems.
- Developed annual performance targets for team members, including development plans and supported team with coaching in order to drive performance.
- Aligned research agenda with strategic and practical needs of company.
- Provided updates, advice, and reports to CEO and Board.
- Developed various stakeholder reports such as annual reports, quarterly budget performance reports to Ministry, periodic reports to Cabinet, quarterly reports to PEU, etc.
- Monitored key business metrics through forecasting and reporting.
- Secured strategic partnerships with various national oil companies and commenced engagements with international bodies for partnerships towards sponsoring ENPC initiatives.
Acting Chief Executive Officer
Eswatini National Petroleum Company (ENPC)
05.2025 - 09.2025
- Facilitated the approval of the USD 300 million EXIM Bank Loan Act for the construction of the strategic oil reserve facility through engagement sessions with Members of Parliament with the support from the Ministry.
- Formulated and implemented corporate strategies to achieve organizational goals and performance metrics.
- Established objectives and key performance indicators for departments to drive accountability.
- Developed organizational policies and procedures that enhanced operational efficiency across the organization.
- Implemented risk management systems to optimize productivity and organizational effectiveness.
- Facilitated stakeholder management, fostering partnerships that supported growth initiatives.
- Developed reports and Board Papers and served as secretariat for Board meetings.
- Created pricing structures and budget proposals aligned with strategic growth targets.
- Managed assets and resource allocation to ensure effective financial controls corporate-wide.
- Oversaw communications to enhance organizational image both internally and externally.
Quality, Safety & Environment Manager
Conco Ltd (Coca-Cola CPS)
09.2020 - 05.2022
- Directed development and implementation of Quality, Food Safety, Safety, Environment, and Loss Prevention strategies.
- Managed integrated ISO Management Systems and Quality Assurance activities.
- Oversaw Safety, Security, and Environmental initiatives to ensure compliance.
- Led process quality improvement efforts to enhance warehouse and process operational excellence.
- Supported laboratory management through effective oversight and resource allocation.
- Administered formula management for product consistency and compliance.
- Developed and controlled budgets to optimize financial resources.
- Monitored departmental objectives and reported on QSE business metrics.
Quality Assurance Manager
Eswatini Water Services Corporation (EWSC)
04.2014 - 08.2020
- Developed and implemented EWSC quality assurance strategy for enhanced operational efficiency.
- Executed ISO 17025 standards for testing laboratory and meter testing.
- Participated in project implementation teams for ISO 9001, ISO 14001, OHSAS 18001, and HACCP certifications.
- Planned, executed, and monitored processes to ensure compliance and performance.
- Managed risk management processes to mitigate potential operational hazards.
- Implemented water safety plans to safeguard public health and resource sustainability.
- Formulated and reviewed policies to ensure alignment with environmental regulations.
- Monitored EWSC's raw water resources to control pollution levels effectively.
Laboratory Manager
Eswatini Water Services Corporation (EWSC)
04.2007 - 03.2014
- Managed ISO 17025 accreditation program, ensuring compliance with established standards.
- Developed and updated water treatment standards for EWSC operations.
- Monitored raw water resources to effectively control pollution levels.
- Liaised with development agencies to regulate industrial effluent and implement pre-treatment processes.
- Compiled monthly management reports to communicate performance metrics and insights.
- Investigated potential new water resources to support sustainability initiatives.
- Created audit and inspection procedures to enhance operational oversight.
- Oversaw budget development and asset management for financial efficiency.
Quality Assurance Supervisor
Eswatini Water Services Corporation (EWSC)
02.2005 - 03.2007
- Oversaw sampling and auditing of water treatment plants, enhancing quality assurance protocols and operational integrity.
- Supervised water quality inspections, ensuring compliance with regulatory standards and safeguarding public health.
- Monitored wastewater treatment plants to maintain operational efficiency.
- Led Lab's ISO/IEC 17025 Accreditation Project to achieve certification.
- Conducted internal audits of Lab's Quality Management System, identifying process improvements to enhance efficiency and effectiveness.
- Implemented good laboratory practices to uphold safety and quality standards.
- Maintained laboratory equipment to ensure reliability and accuracy.
Demonstrator
University of Pretoria, South Africa
03.2004 - 11.2004
- Supervised laboratory sessions for undergraduate students, enhancing understanding of practical applications in botany.
- Evaluated student performance in laboratory settings, delivering constructive feedback to foster academic growth.
- Conducted research in botany, advancing scientific knowledge through innovative methodologies.
Quality Assurance Officer - Intern
Nestle Waters, Germany (Furst Bismarck Quelle)
09.2004 - 10.2004
- Monitored process and product quality in water bottling plant, ensuring adherence to Six Sigma methodologies and maintaining high standards.
- Implemented process improvements that elevated operational efficiency and enhanced product quality standards.
- Inspected output samples, checking for faults and quality using appropriate methods.
- Analysed customer feedback and complaints to address quality concerns and enhance customer satisfaction.
- Developed and implemented quality assurance policies and procedures to maintain product standards.
Research Assistant
SIRMIP, University of Eswatini (UNESWA)
08.2001 - 12.2003
- Conducted ethnobotanical surveys of medicinal and food plants to advance research initiatives.
- Screened extracts from medicinal and food plants for potential applications.
- Designed research proposals to enhance project outcomes.
- Organized and participated in various research projects at the Institute.
- Compiled workshop, seminar, and research reports to communicate findings effectively.
- Oversaw operations of chemistry and bioassay laboratories to maintain research standards.
- Procured essential laboratory equipment and perishables to ensure research continuity. to maintain laboratory supplies.
Science Teacher
St. Paul's High School (Manzini)
06.1999 - 07.2000
- Taught Mathematics, Chemistry, and Biology at high school level, improving student engagement and comprehension.
- Co-founded Science Club, inspiring curiosity and hands-on learning in scientific exploration among students.
- Led extracurricular sports activities, developing teamwork skills and encouraging active lifestyles among students.
Education
Executive Development Program -
Wits Business School (WBS)
01-2022
Masters in Business Administration -
Eastern & Southern African Management Institute (ESAMI)
01-2015
Management Development Program -
University of Stellenbosch Business School
01-2007
BSc. (Hons.) - Botany
University of Pretoria
01-2004
Bachelor of Science - Chemistry and Biology
University of Eswatini
01-1999
GCE O'Level -
Salesian High School
Manzini01-1993
Skills
- Strategic Planning & Implementation
- ISO Management Systems Implementation & Auditing (SHEQ)
- Project Management
- Risk Management
- Process Improvement (Six Sigma)
- Excellent leadership & coaching skills
- Organizational Communications
- Excellent interpersonal and persuasive skills
- Decision making & negotiation skills
- Good organisational and time management skills
- Effective and supportive team player
- Strategic planning
- Supply Chain Management
- Technical Report Writing
- Stakeholder management
Certification
- Balanced Scorecard Professional
- Strategy Implementation
- Quality Manager
- ISO Systems Lead Auditor
- Six Sigma (Green Belt)
Accomplishments
- National Quality Awards: Individual Award Winner (2017)
- National Quality Awards: Best Chemistry Laboratory (2017)
- National Quality Awards: Best Microbiology Laboratory (2017)
- Conducted and submitted seven successful research projects
- Successfully launched several viable new businesses with various employers
- Successfully facilitated development and implementation of corporate strategies with various places of employment
- Improved employee engagement
- Improved stakeholder engagement
- Improved organizational performance
- Improved organizational culture
- Improved risk management
Languages
English
Custom
- Golf
- Travel
- Wildlife conservation
- Adrenaline adventures
Interests
- Golf
- Nature conservation
- Traveling
Timeline
Acting General Manager - Operations
Eswatini National Petroleum Company (ENPC)
02.2026 - Current
Acting Chief Executive Officer
Eswatini National Petroleum Company (ENPC)
05.2025 - 09.2025
General Manager - Strategy & Communications
Eswatini National Petroleum Company (ENPC)
06.2022 - Current
Quality, Safety & Environment Manager
Conco Ltd (Coca-Cola CPS)
09.2020 - 05.2022
Quality Assurance Manager
Eswatini Water Services Corporation (EWSC)
04.2014 - 08.2020
Laboratory Manager
Eswatini Water Services Corporation (EWSC)
04.2007 - 03.2014
Quality Assurance Supervisor
Eswatini Water Services Corporation (EWSC)
02.2005 - 03.2007
Quality Assurance Officer - Intern
Nestle Waters, Germany (Furst Bismarck Quelle)
09.2004 - 10.2004
Demonstrator
University of Pretoria, South Africa
03.2004 - 11.2004
Research Assistant
SIRMIP, University of Eswatini (UNESWA)
08.2001 - 12.2003
Science Teacher
St. Paul's High School (Manzini)
06.1999 - 07.2000
Executive Development Program -
Wits Business School (WBS)
Masters in Business Administration -
Eastern & Southern African Management Institute (ESAMI)
Management Development Program -
University of Stellenbosch Business School
BSc. (Hons.) - Botany
University of Pretoria
Bachelor of Science - Chemistry and Biology
University of Eswatini
GCE O'Level -
Salesian High School