Msibi Siboniso Brilliant
Information Technology
Luve,Manzini
Summary
Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Skilled Technologist with experience configuring computers, servers and peripheral devices to work within established company and security parameters. Adept at managing permissions, filters and file sharing. Devoted troubleshooter with deep understanding of system architecture and diagnostics.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Security officer
Fidelity Services Group, Mbabane Government Hospital
Mbabane, Hhohho
06.2020 - Current
- Conducts hourly patrols of key areas to spot and control security concerns.
- Permits entry with escort for approved persons into secure locations.
- Protects facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Greets guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secures personal and company goods against robbery, vandalism and illegal entry.
- Reports suspicious activities and persons to law enforcement.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Volunteer Assistant IT Technician
Mbabane Government Hospital
Mbabane, Hhohho
01.2021
- Interpreted and resolved IT issues based on pre-established support procedures and knowledge base.
- Inspected components, tested wiring and diagnosed system faults.
- Initiated and configured system and network elements to maintain hardware and software operations.
Information Technology Intern
The Office of the Auditor General
Mbabane, Hhohho
03.2019 - 05.2020
- Reviewed system and network performance to make proactive adjustments based on established IT policies.
- Assisted with development of the IFMIS to fulfill program completion requirements.
- Installed and configured software and hardware.
- Managed network security and filtering settings.
- Installed, modified and repaired software and hardware to resolve technical issues.
- Assisted computer users with technical issues remotely and at workstations.
- Managed program errors with analytical approach focused on troubleshooting, diagnosing and resolving each problem.
- Coordinated with IT teams to resolve advanced computer software and hardware problems.
- Supported efficient use of available computer terminals and network access by coordinating schedules.
- Performed tests of functionality, security and performance of different workstations and devices.
- Handled computer system troubleshooting and provided technical support to entire team for computer operations.
Website Developer
Tickethela.com
Mbabane, Hhohho
01.2019 - 05.2019
- Designed, implemented and monitored web pages, plugins and functionality for continuous improvement.
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX and JSON coding.
- Provided front-end website development using WordPress, Hubspot and other editing software.
- Implemented Google-based SEO and ad campaigns to meet budget specifications.
- Provided ongoing efficiency and security maintenance and patching on website interface to maintain viability after launch.
- Pulled from PHP, SQL, JavaScript and other back-end library knowledge to bolster programming resources.
- Generated web hosting presence to accommodate specified needs, uploading and maintaining files on account.
Website Developer
Health Software Solutions
Mbabane, Hhohho
08.2018 - 12.2018
- Designed, implemented and monitored web pages, plugins and functionality for continuous improvement.
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX and JSON coding.
- Provided front-end website development using WordPress, Hubspot and other editing software.
- Provided ongoing efficiency and security maintenance and patching on website interface to maintain viability after launch.
- Applied latest emerging technology, software and project application trends to update and maintain site applicability.
- Pulled from PHP, SQL, JavaScript and other back-end library knowledge to bolster programming resources.
- Validated personal coding and third-party code to verify compliance with internal standards and technical requirements.
- Generated web hosting presence to accommodate specified needs, uploading and maintaining files on account.
Education
Associate Degree - Information Technology
LIMKOKWING UNIVERSITY oF CREATIVE TECHNOLOGY
Mbabane 09.2016 - 11.2019
Skills
Peripheral Repair
Desktop Technical Support
Help Desk Operations
Debugging
Peripheral maintenance
Software deployment management
Application installations
Technical Support
Desktop and laptop installations
Virus and malware prevention
Hardware and software installation
Network component installations
Technical Writing
Timeline
Volunteer Assistant IT Technician
Mbabane Government Hospital
01.2021
Security officer
Fidelity Services Group, Mbabane Government Hospital
06.2020 - Current
Information Technology Intern
The Office of the Auditor General
03.2019 - 05.2020
Website Developer
Tickethela.com
01.2019 - 05.2019
Website Developer
Health Software Solutions
08.2018 - 12.2018
Associate Degree - Information Technology
LIMKOKWING UNIVERSITY oF CREATIVE TECHNOLOGY
09.2016 - 11.2019