Mhlonishwa Msibi
ITC TECHNICIAN
Mpumalanga
Summary
Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services. Successful Computer Technician qualified to upgrade networks, software and hardware. Enthusiastic professional with background initiating malware protection and promoting cybersecurity policies. Exceptional skills in Windows and SQL Server applications. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
ICT Technician
Zawit Company
Mpumalanga
08.2021 - Current
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Created and executed marketing and strategic territory plans by employing excellent organization and follow-through skills.
- Assessed customer's needs and coordinated with support groups to service customer.
- Serviced existing accounts, obtained project orders and established new accounts by planning and organizing daily work schedule.
- Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Oversaw equipment inventory to maintain on-hand availability of necessary replacement parts and consumable goods.
- Executed technology implementation projects, minimizing downtimes and business disruptions.
- Imaged and prepared new computers for integration into company networks and systems.
- Linked computers to network and peripheral equipment.
- Maintained accurate records of communications, remedial actions and installation activities.
- Backed up company data on regular basis, successfully recovering critical information after malware attacks.
- Maintained electronic record integrity by verifying implementation of internal quality standards and external regulations.
Education
DIPLOMA - ICT DIPLOMA
University of Mpumalanga
Mpumalanga06.2021
High School Diploma -
CHIEF JERRY NKOSI
MPUMALANGA12.2016
Skills
- System Performance Assessment
- Defect Analysis and Resolution
- Training Materials Development
- Documentation Development
- Friendly and Patient
- Software Evaluation
- Microsoft Certification
- Customer Service Support
- Active Listening
- Attention to Detail
- Technical Troubleshooting
- Hardware and Software Repair
- Employee Computer Support
- LAN and WAN Assessment
- File Management Software
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
ICT Technician
Zawit Company
08.2021 - Current
DIPLOMA - ICT DIPLOMA
University of Mpumalanga
High School Diploma -
CHIEF JERRY NKOSI
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