Lungelo Gift Mtshali
Mbabane,HH
Summary
Strategic and results-oriented HR Manager with 8+ years of experience in talent management, employee relations, and benefits administration. Demonstrated expertise in developing and implementing HR strategies and utilizing HRIS systems such as Sage VIP, Payspace, and Labor Pro. Proven ability to partner with business to achieve strategic objectives. Postgraduate Diploma in Human Resources Management from Stellenbosch University. Bachelor of Arts Degree in Social Science (Public Administration and Industrial Sociology).
Overview
9
9
years of professional experience
1
1
Certification
Work History
Human Resources Manager
NAMBoard
10.2024 - Current
- Providing specialist recommendations and advice on all levels of Human Resources and Employee Relations
- Developed, implemented, and ensured compliance with HR policies and procedures
- Established and maintained effective communication systems between the HR unit and other divisions
- Maintained positive industrial relations and harmony within the organization
- Managed disciplinary inquiries, providing legislative advice to management
- Developed and implemented staff training plans to enhance employee skills and performance
- Developed and managed the HR department budget, ensuring optimal resource allocation
- Oversaw the payroll function and supervised the Payroll Officer
- Coordinated and supervised HR administration and payroll functions
- Managed payroll processes to ensure accurate and timely disbursement of employee benefits
- Developed and implemented HR and payroll systems and procedures to maintain data integrity
- Coordinated daily benefits processing, including enrollments, terminations, and claims
- Developed and implemented the company's wellness program, aligning with NAMBoard policies
- Collaborated with service providers to ensure effective wellness program delivery
- Managed and prepared the HR budget
- Developed accurate departmental budgets for HR operations
- Prepared and submitted strategic HR reports to HCS (presumably Head of Corporate Services)
- Ensured timely preparation and submission of quarterly reports to HCS
- Ensured the leave system was accurately set up and maintained
- Ensured employees were trained and aware of all NAMBoard leave policies
Human Resources Coordinator (Middle Management)
Matsapha Town Council
- To provide strategic management and technical oversight of the human resources and industrial relations services to the Council, as well as to provide guidance and support for the effective and efficient management of the Council's staff
- Provided guidance and support for the effective and efficient management of Council staff
- Implemented team-building activities to foster positive working environments and improve morale
- Developed compensation and benefits structures, aligning with market conditions and budget demands
- Negotiated with Social Partners (NAPSAWU and Staff Associations) on HR matters
- Developed HR strategies and initiatives to support the overall business strategy
- Designed and implemented health and safety programs to ensure a safe working environment
- Supported senior leadership by providing data for project status updates, benefits analysis, and corrective action planning
- Developed and managed the HR department budget, ensuring optimal resource allocation
- Oversaw the payroll function and supervised the Payroll Officer
- Coordinated and supervised HR administration and payroll functions
Human Resources Officer
Financial Services Regulatory Authority
08.2020 - 10.2022
- Served as a Human Resources Generalist, managing payroll administration using HRIS (Payspace) and administering employee benefits
- Assisted with recruitment and selection processes
- Participated in HR-related committees and structures
- Maintained HR records and systems, ensuring accuracy and confidentiality
- Provided HR support services to management and staff
- Contributed to the development and implementation of HR strategy
- Supported performance management, training and development initiatives
- Promoted employee wellness, health, and safety
- Created job descriptions and developed compelling advertising copy to attract qualified candidates
- Facilitated consensus and improved job satisfaction between management and front-line employees
Human Resources Manager
Dups Holdings (Pty) Ltd/United Holdings Ltd
04.2020 - 08.2020
- Supervising the HR department of all the Companies under the Group
- Responsible for; Industrial Relations Administration
- Recruitment and selection
- Employee Health and Wellness
- Team building activities
- Training and Development
- Serving as the point of conduct between management and staff
- Leave administration
Human Resources Officer
Dups Holdings (Pty) Ltd/United Holdings Ltd
03.2019 - 03.2020
- Benefits administration
- Industrial Relations Administration
- Recruitment and selection
- Employee Health and Wellness
- Team building activities
- Training and Development
- Serving as the point of conduct between management and staff
- Leave administration
Human Resources Manager
The Luke Commission
02.2016 - 11.2018
- Strategic oversight of all Human Resources Management processes
- Recruitment of professional staff
- Settling disputes between employees
- Benefits Administration
- Employee Relations
- Industrial Relations
Human Resources Intern
Bulembu Ministries
02.2016 - 12.2016
- First point of contact for HR queries
- Provided HR and administrative support, including guidance on pay queries
- Ensure accuracy of information in HR system
- Collation and recording of monthly absence data
- Assisting with recruitment and selection
Education
Postgraduate Diploma - Strategic Human Resources Management
Stellenbosch University
11.2024
Bachelor of Arts - Social Science (Industrial Sociology & Public Administration)
University of Swaziland
10.2016
Skills
- Proficient in Payspace HRIS, including payroll, ESS, and performance management modules
- Balance Score Card
- Advanced Computer skills
- MS Office
- Basic IT skills
- Numeracy skills
- IT skills
- Analytical skills
- Legal framework interpretation
- Organizational skills
- Interpersonal skills
- Interview Coordination
- Candidate Liaison
- Employee Contract Development
- HR Event Coordination
- Payroll Processing
- Employee Retention Strategies
- Workplace Conflict Resolution
Affiliations
- Institute of People Management (IPM) South Africa, Member
- Institute of People Management (IPM) Eswatini, Member
Personal Information
- ID Number: 9208306100397
- Gender: MALE
Accomplishments
- Established clear, easy-to-follow payroll processes for FSRA, 2022
- Spearheaded the migration of the Performance Management System (PMS) to digital Payspace platform at Matsapha Town Council, 04/01/24
- Pioneered the full utilization of the Payspace Payroll and Employee Self-Service (ESS) system at Matsapha Town Council
- Oversaw the implementation of a Salary Review and Job Evaluation exercise at Matsapha Town Council, 2023
- Facilitated successful salary review report implementation negotiations with Social Partners at Matsapha Town Council
- Successfully dissolved a hostile relationship between Social Partners and Management at Matsapha Town Council
Certification
- ADVANCED FEATURES TRAINING, PAYSPACE, 03/01/21
- HUMAN RESOURCES MANAGEMENT CERTIFICATE, UNIVERSITY OF CAPETOWN, 11/01/21
- BALANCED SCORECARD PROFESSIONAL, THE GEORGE WASHINGTON UNIVERSITY, 07/01/21
References
- Ms. Gugu Makhanya, General Manager: Finance, Financial Services Regulatory Authority, +268 76026394
- Ms. Makhosazana Dlamini, General Manager Finance and Administration, Eswatini Energy Regulatory Authority, +268 76027929
- Mr. Emmanuel Simelane, Corporate Services Manager, Matsapha Town Council, +268 76075579
Timeline
Human Resources Manager
NAMBoard
10.2024 - Current
Human Resources Officer
Financial Services Regulatory Authority
08.2020 - 10.2022
Human Resources Manager
Dups Holdings (Pty) Ltd/United Holdings Ltd
04.2020 - 08.2020
Human Resources Officer
Dups Holdings (Pty) Ltd/United Holdings Ltd
03.2019 - 03.2020
Human Resources Manager
The Luke Commission
02.2016 - 11.2018
Human Resources Intern
Bulembu Ministries
02.2016 - 12.2016
Human Resources Coordinator (Middle Management)
Matsapha Town Council
Postgraduate Diploma - Strategic Human Resources Management
Stellenbosch University
Bachelor of Arts - Social Science (Industrial Sociology & Public Administration)
University of Swaziland
Similar Profiles
Ncobile Matsenjwa - DlaminiNcobile Matsenjwa - Dlamini
Finance Officer at Royal Science and Techonology ParkFinance Officer at Royal Science and Techonology Park
Melusi MagagulaMelusi Magagula
Assistant Accountant at Eswatini ObserverAssistant Accountant at Eswatini Observer
Ncobile N MotsaNcobile N Motsa
Medical Officer at Taiwan Medical MissionMedical Officer at Taiwan Medical Mission
Precious Temlandvo LukhelePrecious Temlandvo Lukhele
Associate Human Resources & Admin Officer at Elizabeth Glaser Pediatric Aids Foundation (EGPAF)Associate Human Resources & Admin Officer at Elizabeth Glaser Pediatric Aids Foundation (EGPAF)
Sonia PoziemskaSonia Poziemska
Human Resources Manager| Human Resources Business at EWL S.A.Human Resources Manager| Human Resources Business at EWL S.A.