Dynamic leader in risk and compliance with over 15 years of experience, including expertise in the telecommunications sector. Proven success in developing and implementing risk management frameworks, fostering ethical business practices, and driving strategic compliance initiatives. Adept at managing complex risk landscapes, including enterprise, operational, and cyber risks, while aligning strategies with business goals. Experienced in cross-functional leadership, building high-performance teams, and collaborating with international stakeholders to ensure organisational resilience and regulatory excellence.
Overview
29
29
years of professional experience
Work History
Manager Licensing and Compliance
Financial Services Regulatory Authority (FSRA)
06.2018 - Current
Management of the division’s operations including five(5) financial analysts
Plan day-to-day activities and projects, organize tasks to make the best use of time and resources, and focus on key strategic objectives and outcomes
Lead, control and oversee the overall administration of the day-to-day operations of the division including mentoring and motivation of staff
Develop, update and ensure practical implementation of organisation policies, procedures, and strategic plans to ensure effective delivery of the Division’s objectives
Mentoring and coaching for the Licensing and compliance team unit including conducting performance appraisals in accordance with the FSRA’s performance appraisal program
Prepare annual training plans and budget for the Licensing and Compliance unit based on the training and developmental needs of the Unit
Ensure effective communications occur both vertically and horizontally within the team
Implement the Division’s performance management process and appropriate development plans
Prepare and monitor the Division’s annual budget to ensure that there are no wasteful expenditures
Contribute to the development and implementation of market conduct strategy
Lead the development and implementation of the Licensing and Compliance division strategy
Alignment of the division plans to the market conduct department strategic objectives
Manage the FSRA licensing and registration process in line with the FSRA’s legislation and procedures
Manage applications approvals of (Name changes, Name Service providers, Special Rules, Key Persons etc.) in line with relevant legislation and procedures
Ensure guidance to accountable and reporting institutions regarding completion of AML/CFT Compliance Programs new applicants
Manage pre-licensing onsite inspections
Manage stakeholder relations by: providing technical and expert advice to supervised institutions and team members; participate in industry consultations and consumer education intervention
Enforce compliance with relevant legislation, and ensure corrective action is instituted for non-compliant regulated entities
Assess/review the effectiveness of the regulatory and supervisory framework by researching on international best practice principles and drafting recommendations for policy review where necessary
Manage the unit’s gap exercise analysis on existing manuals, directives, laws, guidelines and other supervisory instruments and propose areas for amendments to the General Manager
Implement supervisory manuals and supervision tools
Participate in the development of new Directives and Guidelines on Licensing and Compliance supervision
Implement policies and procedures related to AML/CFT supervision
Ensure the identification of opportunities for continuous improvement of systems, processes and practices of the overall FSRA AML/CFT supervisory regime is undertaken
Manage the automation of activities in the Money laundering control unit
Participate in internal risk assessments
Participate in the implementation of action plans allocated per the risk register
Assist in risk awareness initiatives
Lead and oversee the compilation of and delivery of responses to external bodies such as IOSCO, IAS, I OPE, ESAAMLG, IMF and World Bank pertaining to Licensing and compliance supervision
Represent the FSRA in committees, meetings and other forums relevant to its mandate
Engage with FSP’s in respect Licensing and compliance issues
Act as a technical expert in licensing area and provide internal training as needed
Provide technical guidance internally as required to facilitate timely resolution of complex problems or challenges
Respond in a timely and appropriate manner to enquiries where guidance is sought by regulated entities, compliance officers in relation to the relevant regulations
Undertake special project as an when assigned by the by the Authority
Prepare monthly, quarterly, and annual reports for the Division for provide continuous reporting to management and board committees
Manager Licensing and Inspection Capital Markets
Financial Services Regulatory Authority (FSRA)
06.2018 - 08.2023
Managed of the division’s operations including five(5) financial analysts
Lead, controlled and oversaw the overall administration of the day-to-day operations of the division including mentoring and motivation of staff
Developed, updated and ensured practical implementation of organisation policies, procedures, and strategic plans to ensure effective delivery of the Division’s objectives
Implemented the Division’s performance management process and appropriate development plans
Prepared and monitored the Division’s annual budget to ensure that there are no wasteful expenditures
Prepared monthly, quarterly, and annual reports for the Division for provide continuous reporting to management and board committees
Participated in formulation of the FSRA Corporate Strategy
Provided guidance and training to regulated institutions compliance officers and staff in cases of non-compliance with the Act and regulations or subsidiary legislations to build awareness and ensure compliance on the FSRA regulatory framework
Coordinated the development of the regulatory framework (policies, rules, guidelines, and procedures) for regulated financial service providers
Led and facilitated industry enterprise-wide risk assessments performance to ensure that regulated financial service providers conduct their business based on sound management principles and internal control procedures in line with the requirements of the Financial Services Regulatory Authority Act, 2010 and the Securities Act, 2010
Led the development of the Division’s risk register, mitigation measures and risk implementation progress
Developed and implemented of annual onsite and offsite risk-based inspection plan to ensure that regulatory risk is minimised
Scheduled and lead onsite and offsite inspection of regulated financial services to identify key risks and make recommendations on continuous improvement to ensure that providers have in place effective financial management, governance, internal control, and risk management systems
Produced inspection reports highlighting the risk areas of supervised entities and provide remedial actions and recommendations for the management of regulated entities
Conducted research on regulatory trends to identify emerging risks and mitigation strategies
Coordinated with other divisions within the FSRA and external stakeholders to ensure that regulated entities emerging risk and risk management are adequately managed
Senior Financial Analyst Capital Markets
Financial Services Regulatory Authority
06.2016 - 05.2018
Monitored and enforced regulations for the conduct of licensed institutions including analysing financial information that relates financial performance submitted by regulated entities
Made recommendations to guide supervisory decisions taken by management to ensure that the entities are financially sound
Assessed trends in current business practices, product offering and monitor any business practice that is not compliant with acceptable principles of market conduct ensuring that investors interest is protected
Ensured that licensed entities comply with AML/CFT laws, Regulations, Circulars, and guidelines to ensure that financial crime risk is prevented and mitigated
Contributed to the development and implementation of the FSRA Strategy and policies to ensure that the organization is ran smoothly to achieve regulation and supervisory mandate
Represented the Authority at Committees both locally and internationally as part of supervisory local and international cooperation
Financial Analyst Insurance and Retirement Funds
Financial Services Regulatory Authority
01.2013 - 05.2016
Analysed and interpreted financial and non-financial information submitted by retirement funds, insurers (long term, short term, and micro-insurers) and related intermediaries to ensure that the institutions are financially sound
Made recommendations on non-compliance matter to guide supervisory decision to be taken management
Assessed the economic performance of regulated entities in the insurance, retirement funds and medical aid industries for financial soundness
Conducted risk money laundering and terrorist (AML/CFT) risk assessment for regulated entities to identify business risk areas and products that may be used money laundering or terrorist financing
Carried out onsite and offsite monitoring of the licensed entities to ensured that regulated entities conduct their business based on sound management principles and internal control procedures in line with the requirements of the Insurance Act, 2005, Retirement Act, 2005 and the Financial Services Regulatory Authority, 2010
Prepared and submit inspection report with recommendations to address findings
Conducted off-site monitoring of regulated institutions to ensure compliance with relevant Act and Regulations
Reviewed annual and quarterly returns from regulated institutions, to determine financial stability of institutions and compliance with industry solvency for standards
Exchange Control Officer
Central Bank of Swaziland
04.2008 - 12.2012
Bills Remittance and Reconciliation Clerk
Central Bank of Eswatini
03.2007 - 04.2008
Account Payables Accountant
Coca Cola Eswatini
09.2006 - 02.2007
Accounts Payable Intern
Motor Vehicle Accident Fund
05.2005 - 08.2005
Bank Clerk
First National Bank
06.1996 - 01.2002
Education
M.Phil. - Fraud Risk Management
University of Pretoria
01.2024
Master of Business Leadership - undefined
University of South Africa
12.2012
Bachelor of Commerce - undefined
University of Swaziland
12.2007
Skills
Cyber and Information Security
Regulatory Compliance and Governance
Stakeholder engagement
Collaboration and communication
Prevention, Detection and Investigation of Commercial Crimes
Fraud and Financial Crime Risk Management
Strategic Planning and Execution
Ethics and Compliance Management
Compliance Framework Development
Crisis Management
Enterprise Risk Management
Internal Control Systems
Cross Functional Leadership
Policy and procedure development
Forensic data analytics
Training and Development
Advanced Data Analytics and Reporting
Accomplishments
Designed and implemented cutting-edge compliance frameworks, achieving a 90% alignment with international best practices.
Directed a team of five financial analysts, fostering collaboration to deliver strategic objectives effectively.
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