Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Lea Ryhänen

Lea Ryhänen

Lachen

Summary

Detail-oriented administrative leader with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Project Coordinator

EULAR
01.2022 - Current
  • Maximized communication and transparency between clients, internal departments and stakeholders.
  • Worked with project teams to define realistic scope, deadlines and budgets.
  • Maintained project schedules by managing deadlines and adjusting workflows to suit.
  • Oversaw communications management to customers and key stakeholders throughout project lifecycles.
  • Established and maintained high calibre of work, monitoring submitted projects against rigorous quality standards.
  • Assisted project manager in drafting schedules and relates documents.
  • Prepared comprehensive project reports and presentations with Microsoft Office suite.
  • Worked on multiple administrative tasks concurrently.


Administrative Assistant

EULAR
02.2020 - 01.2022
  • Maintained office files in both electronic and hard copies.
  • Displayed strong customer service skills with professional telephone manner to resolve customer enquiries.
  • Organized client events and conferences.
  • Promoted welcoming environment while managing receptionist area and fielding requests for information.
  • Managed office inventories, restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Responded to telephone enquiries from clients, vendors and members of public.
  • Drafted meeting agendas and followed up on team action items.
  • Used advanced Excel functions and calculations to develop reports and lists.
  • Worked on multiple administrative tasks concurrently.

Sales Assistant

SATO OYJ
10.2017 - 06.2019
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
  • Helped customers find specific products, answered questions and offered product advice.
  • Reviewed files, recordings and other documents to obtain information to respond to requests.
  • Fostered relationships with customers to expand customer base and retain business.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Used advanced Excel functions and calculations to develop reports and lists.

Assistant

ISS Facility Service OY
10.2016 - 10.2017
  • Welcomed guests and clients in upbeat and friendly manner.
  • Increased customer satisfaction by greeting visitors promptly and professionally.
  • Took on additional tasks on manager's request.
  • Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.
  • Used scheduling software to delegate resources and manage calendars.
  • Used advanced Excel functions and calculations to develop reports and lists.
  • Served as contact person and source of information to maintain good communication with clients.
  • Kept front desk presentable, managing incoming calls and visitors with utmost professionalism.
  • Opened, sorted and distributed incoming mail and processed outgoing mail.
  • Worked on multiple administrative tasks concurrently.

Education

Bachelor of Business Administration

Savonia University of Applied Sciences
Kuopio, Finland
12.2025

International Marketing & Organization Communication, General

Satakunta University of Applied Science
Pori, Finland
2019

Management

Aalto University
Helsinki, Finland
2017

Management & Hotel Reception

Savonia
Kuopio, Finland
2013

Skills

  • Project Coordination
  • Data Collection
  • Microsoft Office
  • Personnel Management
  • Team Leadership
  • Strategic Planning
  • Multiple Priorities Management
  • Project Management
  • Event Planning and Execution
  • Schedule Management
  • Team Coordination

Languages

Finnish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
German
Elementary (A2)
Swedish
Elementary (A2)

Timeline

Project Coordinator

EULAR
01.2022 - Current

Administrative Assistant

EULAR
02.2020 - 01.2022

Sales Assistant

SATO OYJ
10.2017 - 06.2019

Assistant

ISS Facility Service OY
10.2016 - 10.2017

Bachelor of Business Administration

Savonia University of Applied Sciences

International Marketing & Organization Communication, General

Satakunta University of Applied Science

Management

Aalto University

Management & Hotel Reception

Savonia
Lea Ryhänen