Detail-oriented administrative leader with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Project Coordinator
EULAR
01.2022 - Current
Maximized communication and transparency between clients, internal departments and stakeholders.
Worked with project teams to define realistic scope, deadlines and budgets.
Maintained project schedules by managing deadlines and adjusting workflows to suit.
Oversaw communications management to customers and key stakeholders throughout project lifecycles.
Established and maintained high calibre of work, monitoring submitted projects against rigorous quality standards.
Assisted project manager in drafting schedules and relates documents.
Prepared comprehensive project reports and presentations with Microsoft Office suite.
Worked on multiple administrative tasks concurrently.
Administrative Assistant
EULAR
02.2020 - 01.2022
Maintained office files in both electronic and hard copies.
Displayed strong customer service skills with professional telephone manner to resolve customer enquiries.
Organized client events and conferences.
Promoted welcoming environment while managing receptionist area and fielding requests for information.
Managed office inventories, restocking supplies and placing purchase orders to maintain adequate stock levels.
Responded to telephone enquiries from clients, vendors and members of public.
Drafted meeting agendas and followed up on team action items.
Used advanced Excel functions and calculations to develop reports and lists.
Worked on multiple administrative tasks concurrently.
Sales Assistant
SATO OYJ
10.2017 - 06.2019
Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
Helped customers find specific products, answered questions and offered product advice.
Reviewed files, recordings and other documents to obtain information to respond to requests.
Fostered relationships with customers to expand customer base and retain business.
Sold various products by explaining unique features and educating customers on proper application or usage.
Used advanced Excel functions and calculations to develop reports and lists.
Assistant
ISS Facility Service OY
10.2016 - 10.2017
Welcomed guests and clients in upbeat and friendly manner.
Increased customer satisfaction by greeting visitors promptly and professionally.
Took on additional tasks on manager's request.
Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.
Used scheduling software to delegate resources and manage calendars.
Used advanced Excel functions and calculations to develop reports and lists.
Served as contact person and source of information to maintain good communication with clients.
Kept front desk presentable, managing incoming calls and visitors with utmost professionalism.
Opened, sorted and distributed incoming mail and processed outgoing mail.
Worked on multiple administrative tasks concurrently.
Education
Bachelor of Business Administration
Savonia University of Applied Sciences
Kuopio, Finland
12.2025
International Marketing & Organization Communication, General
Satakunta University of Applied Science
Pori, Finland
2019
Management
Aalto University
Helsinki, Finland
2017
Management & Hotel Reception
Savonia
Kuopio, Finland
2013
Skills
Project Coordination
Data Collection
Microsoft Office
Personnel Management
Team Leadership
Strategic Planning
Multiple Priorities Management
Project Management
Event Planning and Execution
Schedule Management
Team Coordination
Languages
Finnish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
German
Elementary (A2)
Swedish
Elementary (A2)
Timeline
Project Coordinator
EULAR
01.2022 - Current
Administrative Assistant
EULAR
02.2020 - 01.2022
Sales Assistant
SATO OYJ
10.2017 - 06.2019
Assistant
ISS Facility Service OY
10.2016 - 10.2017
Bachelor of Business Administration
Savonia University of Applied Sciences
International Marketing & Organization Communication, General
Satakunta University of Applied Science
Management
Aalto University
Management & Hotel Reception
Savonia
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