Summary
Overview
Work History
Education
Skills
References
Timeline
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Felicity Ziyanda Matsebula

BA In International Relations
Mbabane

Summary

A highly motivated young professional individual with a desire to take on new challenges. I have a strong work ethic, and exceptional adaptability and interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am seeking to secure career opportunities within an organization or institution that will optimally utilize my skills and expertise all while creating an enabling environment for my continuous learning and professional development.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

6
6
years of professional experience
2021
2021
years of post-secondary education
3
3
Languages

Work History

Intern

Parliament of the Kingdom of Eswatini
07.2025 - Current
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Analyzed problems and worked with teams to develop solutions.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Participated in planning and execution of community outreach programs, strengthening community relations.

Part-time English as a Second Language Teacher

Engoo
07.2024 - Current
  • Educated students in basics of English grammar and conversational speaking.
  • Created new lesson plans based on course objectives.
  • Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
  • Documented student attendance and progress against goals.
  • Enhanced students'' language proficiency by utilizing diverse teaching methods and materials.

Intern Project Administrator

Mohale Emmanuel Consulting Services
01.2023 - 01.2024
  • Organising functions, meetings, workshops, etc. assisting with tender documents, dealing with all internal and external service providers.
  • Project coordination, updates of projects, and gathering feedback from clients.
  • Handling customer/client complaints, performing public relations activities, managing the company diary, and maintaining client relations on behalf of the company.
  • Ensuring general functioning of office environment, travel and subsistence admin, coordinating training schedules, filing, and admin.
  • Upkeeping on all relevant standards/policies/directives/procedures/guidelines for research purposes, ensuring that a valid database with relevant information is available.
  • Capturing and verifying data on information systems, generating and manipulating data for Manager and client reports

Administrative Assistant

Wom-Pact Foundation
01.2022 - 01.2023
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Inventoried and ordered supplies for the office.
  • Set up workshops, conferences, and meetings by scheduling and reserving rooms and preparing supplies

Student Recruitment Officer

Study in Cyprus Recruitment Agency
01.2020 - 01.2022
  • Communicating Handled applications for individuals wishing to commence studies in the universities in the Turkish Republic of North Cyprus (TRNC).
  • Assisted in the advertising campaigns of the agency on social media, print and other mediums.
  • Responsible for helping secure accommodation for new incoming students to North Cyprus.
  • Assisted students with acquiring Visas and securing flight bookings to study in the TRNC.

Education

Bachelor of Arts Degree - International Relations

European University of Lefke

DELF - DALF A2

Alliance Francaise de Swaziland

Skills

  • Project administration
  • Human resource management
  • Organizational development
  • Safety monitoring and management
  • Travel administration
  • Social media marketing
  • Enumerator skills
  • Meticulous attention to detail
  • Excellent interpersonal, written, and oral communication skills

References

George, Mamaila, Director, mamaila@emmanuelconsultingservices.com, 00268 7659 1234, Mohale Emmanuel Consulting

Timeline

Intern

Parliament of the Kingdom of Eswatini
07.2025 - Current

Part-time English as a Second Language Teacher

Engoo
07.2024 - Current

Intern Project Administrator

Mohale Emmanuel Consulting Services
01.2023 - 01.2024

Administrative Assistant

Wom-Pact Foundation
01.2022 - 01.2023

Student Recruitment Officer

Study in Cyprus Recruitment Agency
01.2020 - 01.2022

DELF - DALF A2

Alliance Francaise de Swaziland

Bachelor of Arts Degree - International Relations

European University of Lefke

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Felicity Ziyanda MatsebulaBA In International Relations