Esperanca D De Carvalho
Mbabane
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams, excellent marketing, customer services and facility oversight skills. Highly effective and comfortable working with people at all levels in the company.
Overview
31
31
years of professional experience
Work History
Owner/Head Chef
Tourigalo Restaurant
01.2017 - 11.2020
- Founded and managed an additional Portuguese Restaurant called Tourigalo due to the success rate of Coconuts Restaurant
- Reasons for leaving: In 2020 Covid – 19 hit hard therefore resulting in the sale of both restaurants.
Owner/ Head Chef
Coconuts Restaurant
01.2014 - 11.2020
- Founded & managed a complete staff at Coconuts Restaurant.
- Includes catering & functions to big companies and corporations such as banks, embassies and the government
- Private events and parties.
- Specialized in seafood
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed day-to-day business operations.
Owner/Head Chef
Primavera Restaurant
02.2013 - 12.2014
- Managed day-to-day business operations.
- Founded and managed the entire staff.
- Specialized in seafood and portugues cuisine
- Reasons for leaving: Sold in 2014, moved locations and wanted to expand.
Owner and Manager
Spice World and Spice World Take Away
01.2011 - 01.2013
- In addition to and during my time at Africa Edible Oils I took a 3 month course to specialize and learn about spices
- I then sold spices across the country, which also incorporated a take away which specialized in Portuguese food
- Managed day -to- day business operations.
- Reasons for leaving: Outgrew the businesses and sold Africa Edible Oils and both Spice Worlds to open and focus on a Portuguese restaurant.
Owner
Africa Edible Oils
01.2008 - 01.2011
- Imported and supplied The Spar, Pick n Pay & various supermarkets with cooking oil, tomato sauce, soaps, spices candles and vinegar.
- Established a strong relationship with these various supermarkets and performed increased sales operations.
Manager
Africa Edible Oils
01.2005 - 01.2007
- Manager of cooking oil company
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades
- Maintained professional, organized and safe environment for employees and patrons
- Reasons for leaving: Unfair pay so I decided to open my branch of Africa Edible Oils.
Executive Personal Assistant
Nutrition Dynamics International
01.1999 - 01.2004
- The CEO, preparing correspondence between the staff members, board members and the CEO
- Providing and completing administration tasks pertaining to the company’s agenda
- Reasons for leaving: The CEO and some of its board members moved back to the United States of America, therefore, changing ownership.
Executive Assistant
Scotts, Smiths & Nkosi Partners
01.1993 - 01.1998
- Management of Public Relations; includes managing of trust accounts, secretarial work, organization of court dates and schedules & personal assistant duties
- Resolved problems, improved operations and provided exceptional service
- Participated in team-building activities to enhance working relationships
- Created plans and communicated deadlines to complete projects on time
- Reasons for leaving: The law firm and its members parted ways and I moved on.
Sales Manager
Apex Catering Equipment
01.1990 - 01.1992
- Reasons for leaving: Searching for better opportunities.
Education
Administration Secretarial Studies Public Relations Marketing & Management
Orphanage Homes
1989
E.G Secretary School
1985
Theresa
1979
Maria Auxiliadora Catholic Church, School Sidney
1974
Skills
- Culinary and Baking
- Attentive to detail
- Critical thinking
- Creative
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
Additional Information
- INTERESTS AND ACTIVITIES , Devout Christian Cooking & Baking Fitness Fanatic Fashion Care taking (both kids and elders) Social Work Outdoor Activities.
- In addition, I have been a part of religious organizations from various sectors such as the Catholic and Evangelical, and other Churches over the years, involved in non-profit and social services provided to the community and the less fortunate. This includes responsibilities such as charity work and donations.
Languages
Portuguese, siSwati, English
Native language
French
Elementary
A2
Spanish
Intermediate
B1
Timeline
Owner/Head Chef
Tourigalo Restaurant
01.2017 - 11.2020
Owner/ Head Chef
Coconuts Restaurant
01.2014 - 11.2020
Owner/Head Chef
Primavera Restaurant
02.2013 - 12.2014
Owner and Manager
Spice World and Spice World Take Away
01.2011 - 01.2013
Owner
Africa Edible Oils
01.2008 - 01.2011
Manager
Africa Edible Oils
01.2005 - 01.2007
Executive Personal Assistant
Nutrition Dynamics International
01.1999 - 01.2004
Executive Assistant
Scotts, Smiths & Nkosi Partners
01.1993 - 01.1998
Sales Manager
Apex Catering Equipment
01.1990 - 01.1992
Administration Secretarial Studies Public Relations Marketing & Management
Orphanage Homes
E.G Secretary School
Theresa
Maria Auxiliadora Catholic Church, School Sidney
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