BONGINKOSI SITHOLE

• Supported efficient construction processes by coordinating deliveries and managing inventory onsite.
• Improved project efficiency by maintaining accurate and up-to-date site records.
• Aided in resolving issues efficiently by acting as a liaison between workers and management personnel.
• Assisted in reducing project delays with timely procurement of materials and resources.
• Facilitated smooth operations by providing administrative assistance to the site manager and other staff members.
• Streamlined document management for better organization and accessibility of important files.
• Boosted productivity through meticulous tracking of 120 employee work hours and attendance.
• Input data into spreadsheets and databases.
• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
• Utilized office management software to record and track customer information.

• Streamlined document management for better organization and accessibility of important files.
• Supported efficient construction processes by coordinating deliveries and managing inventory onsite.

• Maintained a clean and clutter-free Storeroom, ensuring easy access to products and adherence to safety guidelines.
• Maintained a safe work environment by adhering to workplace health and safety standards, conducting regular inspections, and reporting hazards immediately.
• Ensured timely order fulfillment through accurate picking, packing, and dispatching of goods as per customer requirements.
• Reduced product damage with proper handling, storage, and packaging techniques during loading and unloading processes.
• Demonstrated excellent attention to detail while verifying incoming shipments against invoices or purchase orders for accuracy.
• Managed inventory levels effectively by conducting regular stocktakes and updating the tracking system accordingly.
• Optimized space utilization within the storeroom, implementing effective stacking and storage strategies.

• Demonstrated excellent attention to detail while verifying incoming shipments against invoices or purchase orders for accuracy.
• Managed inventory levels effectively by conducting regular stocktakes and updating the tracking system accordingly.
• Enhanced inventory accuracy by consistently maintaining organized and up-to-date records of all stock items.
• Requisitioned new supplies and maintained storage areas for smooth department operations.

• Followed operational procedures and enforced product standards, quality, and consistency.
• Organized stockroom for quick and safety-centered workflow and prepared for company inspections.
• Accepted merchandise and entered appropriate coding into the company tracking system.
• Re-ticketed marked-down items maintained damaged item logs, and oversaw spot checks for quality consistency.
• Supported smooth front-end activities through steady product flow and accurate pricing.
• Conducted regular meetings with employees to discuss performance updates, address concerns, and gather feedback on potential areas for improvement.
• Packed and unpacked shipments, reporting discrepancies and keeping precise log of receipts.
• Demonstrated strong leadership qualities by setting clear expectations for staff performance, providing guidance when needed but also allowing for autonomy.
• Improved kitchen efficiency by streamlining processes and optimizing workflow.
• Hired trained, and developed a team of skilled culinary professionals who consistently met or exceeded expectations in their job duties.
• Implemented cost control measures to minimize expenses without compromising quality or guest experience.
• Stayed current on industry trends, incorporating new techniques into daily operations as necessary for continuous growth and success of the restaurant''s back-of-house team.
• Streamlined communication between back-of-house departments for better coordination during peak hours.
• Assisted in the development of employee schedules, ensuring that each member of the back-of-house team received fair hours and ample time to rest between shifts.
• Maintained high standards of food safety and sanitation by enforcing strict adherence to guidelines and routine inspections.
• Reduced food waste by implementing inventory management practices and regular stock checks.
• Balanced staffing needs according to business demands, ensuring adequate coverage during busy periods while minimizing labor costs during slower times.
• Oversaw kitchen equipment maintenance and repair schedules to avoid downtime or disruptions in service.

• Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
• Trained staff members on use of POS system.
• Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
• Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
• Supervised server staff and simultaneously served personal section of tables.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

• Managed a high volume of customers during peak hours, maintaining prompt and efficient service.
• Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
• Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
• Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

• Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.

• Reading announcements, and organizing retreats and conferences for youth, where we invite organizations like the Peace Corps to engage the youth in HIV/AIDS prevention.

•Organized fundraising events.

• Organized shelves to remove slow-moving items and add new merchandise.
• Assisted customers in locating items, ensuring a positive shopping experience.
• Provided excellent customer service, promptly addressing inquiries and resolving issues.
• Remained calm and composed in tense situations involving angry or upset customers.