Andile Dlamini
Revenue Assurance & Fraud Analyst
Mbabane
Summary
I am an intrinsically motivated, Agile, Driven Analytical & Confident RAFM Analyst with a record of hitting the ground running in fast-paced environments. Adding value in controlled environments whilst learning is my young professional ambition. I possess a high dose of professional skepticism, inquisitiveness, attention to detail, & utmost integrity when handling sensitive & confidential data. I am enhancing my career by pursuing CISA certification which is enabling my skills & continuous improvement. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Revenue Assurance & Fraud Management Analyst
MTN eSwatini
8 2022 - Current
- R.A.F.M. Analyst entrusted to ameliorate revenue & profitability through complete assurance of revenue leakage identification, minimization & strategies to safeguard financial assets for both the Telco. & Fintech MoMo Business.
- Adept at using data analysis and industry knowledge to drive operational efficiency and enhance products & processes integrity
- I provide reasonable assurance that Fraud minimization controls, and revenue maximization controls in place are developed adequately, meet RAFM standards, and continuously improve.
- Developed and maintained dashboards and reports using SQL and Excel to provide insights on revenue performance and fraud trends to senior management.
- I am the GSM & MoMo SAS-Fraud Management administrator, responsible for proactively identifying, preventing, and mitigating fraudulent activities.
- Collaborated with IT and billing departments to enhance and optimizing revenue, fraud systems & the control environment and improving accuracy and reducing errors in billing and revenue collection.
Junior Internal Auditor
Imperial Logistics Group S.A.
04.2021 - 07.2022
- Focused on Risk-Based Audits and Data Analytics for our Audit Teams ahead of Audit engagements for clients in South Africa internationally (Eswatini, Namibia, Mozambique, Malawi, Kenya & Nigeria) which gave us invaluable Audit experience.
- Prepared reports highlighting operational inefficiency for dissemination across the organization.
- Traveled to different sites in locally & and internationally to meet staff, obtain & audit relevant documentation and fields.
- Documented results using internal methodologies set out in the organization's audit manual.
- Assisted in establishing basic controls and flagging risks for newly acquired businesses into the group.
- Summarized internal audit findings and presented results and recommendations to senior management & the CAE.
- Completed audits to pre-agreed timescales, maintaining high-quality professional and departmental standards.
- Followed annual internal audit plan, managing own workload efficiently to deliver audits on time and to high standards.
- Collected, analyzed, and reviewed documentation from previous reports to inform ongoing audits.
Education
BCom Honors Internal Auditing -
University of Pretoria
Information Systems Auditing, Controls and Assurance - undefined
Hong-Kong University of Science and Technology
BCom Financial Sciences - undefined
University of Pretoria
Skills
Flexible Team Player
References
- Ebrahim Fakir, Audit Manager, Imperial Logistics Group, Ebrahim.fakireimperial logistics.com, +27 73 535 5821
- Thabile Matsebula, Business Planning Analytics Manager, MTN eSwatini, Thabile.matsebula@mtn.com, +268 7606 0642
- Professor Kato Plant, Audit Head of Department, University of Pretoria, Kato.plant@up.ac.za, +27(0) 420 5086/3795
Timeline
Junior Internal Auditor
Imperial Logistics Group S.A.
04.2021 - 07.2022
Revenue Assurance & Fraud Management Analyst
MTN eSwatini
8 2022 - Current
BCom Honors Internal Auditing -
University of Pretoria
Information Systems Auditing, Controls and Assurance - undefined
Hong-Kong University of Science and Technology
BCom Financial Sciences - undefined
University of Pretoria
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